Lac Phat Home Decor is committed to absolutely protecting customer information when using our website.
We only store customer information such as name, phone number, and inquiries in order to provide the best solutions or support. In addition, customers may choose not to provide any information when visiting our website: https://lacphatdecor.com/. Our goal is to always ensure the safest shopping experience for customers when purchasing furniture at Lac Phat.

Purpose and Scope of Information Collection

Customer information is only collected and used for consultation and communication regarding wooden flooring and interior products. We may also send promotional program information from suppliers to ensure customers can always purchase products at the best prices.

Furthermore, we highly value customer feedback and experiences when shopping at Lac Phat Home Decor. Our team is always ready to answer any questions related to products, warranty, or usage duration.

Scope of Information Use

Lac Phat Home Decor will respond to inquiries, quotations, or customer requests via email. In urgent cases, contact may be made via phone.
Beyond this scope, Lac Phat will not share customer information with any third party nor use any other method to contact customers.

Information Retention Period

Customer information on the website will be stored for a maximum of 2 years, and always updated in compliance with current legal regulations.

Commitment to Information Security

Lac Phat Home Decor is committed to securing all customer information during the shopping process. All data will be kept strictly confidential and not shared with any third party. Customers also have the right not to disclose their real name or phone number when shopping at Lac Phat.
Personal information will be stored accurately, securely, and responsibly.

Complaint Resolution

If customers encounter any issues related to privacy rights, they may contact Lac Phat Home Decor via email: info.lacphatdecor@gmail.com.
Complaint handling time: 1 to 5 business days during working hours.